TERMS AND CONDITIONS

Effective Date: 11.05.2025

Welcome to Hoppyt! These Terms of Service (“Terms”) are between you and ___________ (hereinafter referred to as the brand “Hoppyt”). These Terms govern your access to and use of our Hoppyt services, including our Hoppyt mobile applications (“Apps”), our websites, including the website located at https://www.Hoppyt.in (collectively, the “Services”).

1. Eligibility

To use Hoppyt, you must:

• Be at least 18 years old;
• Have the legal capacity to enter into a binding agreement;
• Not be barred from using the Services under Indian laws;
• Use the Services for personal use only;
• Have no criminal history;
• Comply with Community Moderation.

We may suspend or terminate your account if we believe you are violating these Terms or any applicable laws.

2. Account Registration

You agree to:

• Provide accurate and complete information;
• Maintain the security and confidentiality of your login credentials;
• Be responsible for all activity that occurs under your account;
• Avoid multiple or fake accounts;
• Regularly update your information;
• Abide by app policies and community standards;
• Be honest in representation.

You must not:

• Create multiple accounts;
• Impersonate any person or entity;
• Use another user’s account without permission;
• Solicit or advertise;
• Use the App for illegal purposes;
• Discriminate or promote hate;

3. Community Guidelines and Acceptable Use

At Hoppyt, we are committed to creating a safe, respectful, and inclusive environment for everyone. By using our Services, you agree to follow these Community Guidelines and Acceptable Use policies.

Respect Others

• Treat every user with kindness, dignity, and respect.
• Do not use offensive, derogatory, or discriminatory language.
• Avoid making assumptions or judgments based on gender, religion, caste, sexual orientation, or appearance.

Be Authentic

• Use your real name, real photos, and accurate information.
• Do not create fake profiles or impersonate others.
• Misleading information or “catfishing” is not allowed.

Engage Responsibly

• Consent is key—only continue conversations when mutual interest is shown.
• Repeated, unsolicited messages or advances after a lack of response may be considered harassment.
• Do not pressure anyone into sharing personal information, meeting in person, or engaging in any activity.

Keep It Safe

• Do not share or request sensitive information such as bank details, OTPs, or addresses.
• Do not share content that is sexually explicit, violent, or otherwise harmful.
• Report suspicious behaviour, fake profiles, or inappropriate content via the App’s reporting tools.

Stay Within the Law

• Do not use the platform for illegal activities such as prostitution, trafficking, scams, or fraud.
• Comply with all applicable Indian laws, including the IT Act and data protection regulations.

Community Areas

• When participating in public forums or community spaces, maintain respectful dialogue.
• Do not post spam, advertisements, or unrelated promotional content.
• Political or religious discussions that incite hate or division are not permitted.

You agree not to:

• Post, upload, or share content that is unlawful, abusive, obscene, hateful, or discriminatory.
• Engage in harassment, stalking, or threats.
• Use bots or other automated means to access the Services.
• Solicit money or advertise products/services.
• Share personal contact details or third-party content without consent.

We reserve the right to moderate, remove, or restrict content that violates these guidelines.

4. User Content

By posting content on Hoppyt, you grant us a non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, display, and distribute your content in connection with the App. You are solely responsible for the content you share. We are not liable for any content posted by users.

5. Safety and Interactions

Your safety is our highest priority. While we provide tools and guidelines to promote secure and respectful interactions, the nature of online platforms means you must also take precautions. By using Hoppyt, you agree to interact with other users responsibly and at your own risk.

Self-Protection

• Always be cautious when sharing personal information, such as your address, workplace, or financial details.
• Do not send money or share banking or UPI details with anyone, even if you feel you trust them.
• Avoid clicking on suspicious links sent by other users.

Meeting in Person

• If you decide to meet someone in person:
• Meet in public places (cafés, restaurants, malls).
• Inform a friend or family member about your whereabouts.

Recognize Red Flags

• Be wary of users who:
• Avoid video calls or real-time interactions.
• Push for quick relationships or emotional commitments.
• Request money, favours, or sensitive information.
• Appear overly flattering or manipulative.
• Create pressure for meetings without prior communication.

No Background Checks

• Hoppyt does not conduct formal background checks or criminal record screenings.
• We encourage users to use discretion and common sense, and to report any concerns through our reporting tools.

User Reporting and Blocking

• You can report users for inappropriate behaviour, abuse, fake profiles, or safety threats.
• You may also block users with whom you do not wish to communicate.
• Our moderation team reviews reports and takes action, which may include warnings, temporary suspension, or permanent removal.

You Are in Control

• You are never obligated to respond to or continue a conversation.
• Unmatching, blocking, or disengaging is your right at any time.

6. Subscription and Payments

Hoppyt does not sell physical goods and only sells digital goods; however, there is no cancellation or return. Users can make a payment to purchase digital goods which can be used for soliciting a connection with other Hoppyt users. Digital goods include Messages and VIP subscriptions. New digital goods may be introduced and older digital goods may be modified or removed from time to time. Digital goods obtained through referrals will expire within 12 months.

In general, payments once made, are not refunded under any circumstances. You do not have the option of cancelling or getting a refund for any payment when your membership is terminated. We may make an exception if a refund is requested within 14 days of the transaction date, if the payment was made in a currency other than INR, the paid goods remain unused, and if the laws applicable in your jurisdiction provide for refunds. Such refunds will be issued within 7 business days.

Any payment related queries regarding payments made from iOS devices using your Apple ID must be sent to Apple and not to Hoppyt. To request a refund, please visit https://getsupport.apple.com. If you made the payment using your Google Play Store, please contact Hoppyt customer support by writing with your order details and invoice from the Google Play Store. If you made a payment through the Website or any other payment gateway, please contact Hoppyt customer support by writing your order details, invoice, and grievance.

Lastly, all disputes related to payment/subscription shall be dealt with in accordance with the payment policy at ________.

7. License

The rights granted by Hoppyt to the user are restricted to private and personal use. As a user of Hoppyt, you grant Hoppyt a free-of-charge, non-exclusive, international and permanent license for the use, reproduction, representation, modification and translation of any basic intellectual property-related component (text, emojis, photos, videos etc.) that it may provide through the App for the non-exclusive purpose of communicating with other users on Hoppyt. Hoppyt can use such content in any format on the Website, App, ads, other shielded areas accessible by other users and for other internal purposes.

Hoppyt reserves the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Hoppyt shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.

8. Deletion of Account

A user of Hoppyt may decide at any time and without notice to delete their account. If this user wishes to use Hoppyt again, they will be required to register once again.

If a user deletes their account:

• Their profile will be removed from the list of profiles on Hoppyt;
• The user cannot reactivate their deleted profile.

9. Copyright and Other Infringement

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide us with the following information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed;
• A description of where the material that you claim is infringing is located on the App;
• Your full name, address, telephone number, and email address;
• A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

We may take the appropriate decision after an internal investigation. The same shall be final.

10. Termination

We reserve the right to suspend, restrict, or terminate your access to Hoppyt and its services at our sole discretion, with or without notice, under the following circumstances:

By Us

Your account may be suspended or terminated if you:

• Violate these Terms and Conditions, Community Guidelines, or any applicable laws;
• Engage in behaviour that is abusive, threatening, fraudulent, or harmful to other users;
• Create fake profiles or misrepresent your identity or intentions;
• Attempt to manipulate, disrupt, or exploit the platform or its features;
• Are reported multiple times by users for serious misconduct;
• Are found to be using the platform for commercial, criminal, or inappropriate purposes;
• Engage in actions that damage our brand, reputation, or platform security.

We may also terminate or restrict access if required to comply with legal obligations, law enforcement requests, or court orders.

By You

You may terminate your account at any time by:

• Deleting your account through the App settings;
• Contacting our support team at __________ to request account removal.

Upon termination:

• Your profile and content may be removed or anonymized;
• Some data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention).

No Refunds
Termination of your account—whether initiated by you or by us—does not entitle you to any refund of fees paid for subscriptions or in-app purchases, unless required by law.

Effect of Termination
After termination, you no longer have access to your profile, matches, messages, or other content associated with your account. Attempting to access or re-register after termination may result in permanent banning.

11. Privacy

Please review our ___________ for information about how we collect, use, and protect your personal data in accordance with Indian data protection laws.

12. Indemnification

You indemnify Hoppyt against any claim arising out of your involvement under the Information & Technologies Act, 2000, Bhartiya Nyaya Sanhita 2023 or any other act, rules, guidelines as enforced in India. Under no circumstances shall Hoppyt be responsible for your actions/acts.

13. Disclaimers

We provide the App “as is” without warranties of any kind. We do not guarantee that:

• You will find a match or successful relationship;
• The App will be available without interruption or error.

We are not liable for any loss or damages arising from your use of the App or interactions with other users.

14. Limitation of Liability

To the maximum extent permitted by Indian law, our liability is limited to the amount paid (if any) by you for the use of the App in the previous 12 months. We are not liable for indirect, incidental, or consequential damages.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi. Further, disputes shall be initially resolved through arbitration wherein the arbitrator shall be appointed by Hoppyt after obtaining your consent and the seat and venue of arbitration will be at Delhi.

16. Changes to the Terms

We reserve the right to update these Terms at any time. We will notify users via in-app updates or email. Continued use of the App after changes indicates your acceptance of the new Terms.

If you have any questions or concerns, contact us at:
____________
Company Name & Registered Address